Apparently a new color definition (sys_report_color) “Risk Progress” has been introduced with New York release, changing the heatmap colors from using native UI14 Green/Red/Yellow to “Risk Progress Critical/High/Medium/Low/None”. They are no longer vivid, they look faded and washed out. This is confirmed by taking a look at NY release application files and searching for “sn_risk_color_setting” records.
According to Changes to New York features and products (https://docs.servicenow.com/bundle/newyork-release-notes/page/release-notes/summary/rn-summary-changes.html), it has been improved color contrast and modernized visualizations in the Performance Analytics and Reporting applications create a more consistent user experience.
Did you know about this? What do you think?
New York Release
Madrid or London release
To roll back to the previous colors system, please follow the next steps:
1. Go to Color Settings table (sn_risk_color_setting)
2. Update the color field according to the following table
Learn more about this
https://community.servicenow.com/community?id=community_question&sys_id=fbc9c014db620450d58ea345ca9619af