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Execute operation on script include ‘todoPageUtils’ from scope ‘GRC: Risk Management’ was denied – how to fix it? 5 (2)

ServiceNow support didn’t provide too much information about the steps to fixExecute operation on script include ‘hr_PortalUtil’ from scope ‘Global’ was denied – Support and Troubleshooting (servicenow.com) Error:Execute operation on script include ‘todoPageUtils’ from scope ‘GRC: Risk Management’ was denied.… Continue Reading

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How to solve column sorting internalization issue for Risk Criteria (i18n instances only) 0 (0)

I found an issue with you might not be aware but since most of the implementations are multi-language (i18n) I would like to highlight this topic to save time for the next one.

The ServiceNow platform supports multiple languages, using UTF-8 for international characters. Language support is available when at least one language plugin has been activated, as described in Activate a language. Continue Reading

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Read before upgrading your plugins to version 11.0.3 – “GRC Business Users” 0 (0)

ServiceNow introduced the new role “GRC Business User” in the latest release (11.0.3) and added to all users in the system. Yes, there is no way to stop that to happen (I raised a hi ticket) but there is a KB article that explains the reason behind this change and helps you to rollback this change in case. Continue Reading